FREQUENTLY
ASKED QUESTIONS
PREORDER SHIPPING
If you purchased during the preorder window, please refer to the product description for specific production and shipping timelines.
REFUND POLICY
All sales are final.
HOW IS SHIPPING CALCULATED
Shipping costs are calculated at checkout based on your location and selected shipping method. Customers receive free shipping for orders over $50.
SHIPPING POLICY
Please ensure that your shipping address is accurate and complete, including any apartment or unit numbers. I am not responsible for orders that are returned or lost due to incorrect or incomplete address information.
Once tracking information has been provided, any issues with delivery—such as a missing or undelivered package—should be directed to your local post office or mail carrier. I am not responsible for packages once they have been shipped.
Please contact me within 24 hours of placing an order if your shipping address needs to be changed.